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Document ID : TS Use this article if: You want to know Windows 10 compatibility details for McAfee consumer products, and the customer service available for these products. Windows 10 was first released in Microsoft offers regular updates to Windows 10, so support for previous releases is time limited. To learn how to download or install McAfee consumer products, see the Related Information section.
McAfee works closely with Microsoft to make sure that our products are compatible with these major Windows releases.
McAfee advises customers to update to the latest version of the McAfee application before updating Windows. Is customer service available? McAfee offers our normal customer service options for our products running on Windows In the Security Validation screen: Type the characters exactly as shown on your screen. Validation is case-sensitive. Click Next. This step prevents the accidental use of MCPR.
When the process is complete, you see one of the following messages. Click the one that you see. Restart your PC to complete the removal process. Ensure that you reinstall your security software as soon as possible to remain protected. If you see Cleanup Unsuccessful again, ignore it. Restart your PC again. Attempt to reinstall your McAfee software. In this mode, you can only install apps from the Microsoft Store.
Click the Learn more link for more details. See the following section for additional information. Click Fastest connection to see a list of available connections. Select your preferred connection, and then click Save. Your preferred connection is used each time that you connect until you choose a different connection.
You can enable or disable devices on the Settings page. Identity Theft Protection allows you to set up your protection, which helps to prevent you becoming a victim of identity theft: Click Open.
An email containing an activation link is sent to your registered email address. Follow the steps to enroll in Identity Theft Protection. Sign in and start using Identity Theft Protection. In Windows 10 S, you can only install products from outside of the Microsoft Store if you switch out of 'S' mode. After making the switch, you can't go back to Windows 10 in S mode.
Forward potential scams to spam mcafee. Support Home. Knowledge Center. Document ID : TS McAfee security software installs and runs on devices that meet the minimum requirements shown in this article. NOTE: The information contained in this article is accurate, but it is subject to change without notice. See the Related Information section below for more details. Video resolution x pixels or higher Windows only. If your computer does not meet these requirements, a previous version of the security software is installed.
Although installation of the previous version does not affect your protection, newer features are not available. For example, an internet connection is needed for some features that use our cloud servers. McAfee recommends that you apply all the latest Windows updates.
WebAdvisor supports the current released version of these browsers, and the previous version current - 1. See the Related Information section of this article for more details.
In the search box: Type winver. Review the window that appears to determine your Windows version:. Affected Products. Content Type. Use our virtual assistant for guided solutions.
Launch Assistant. Try our Community Ask questions, share information, and get help from other McAfee customers. Need to talk to an expert? Get help for your McAfee product from a support expert. Tune up your PC with our TechMaster service A paid service offering virus removal help, device and software set-up, troubleshooting and PC tune-ups.
Visit TechMaster. A paid service that will eliminate all viruses, spyware and any other threats from your PC.
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